LC Relations Manager - Collateral
Ortigas Branch
Job Description
• Develop, manage, expand, onboard, activate, and accredit Loan Consultants, dealers, brokers, referral agents, and other external partners handling collateral-based accounts.
• Strengthen partner relationships and monitor lead generation, endorsed accounts, conversions, approvals, releases, productivity, compliance, and overall contribution to sales targets.
• Review partner pipelines, pending requirements, account status, commission structures, incentive guidelines, and payout processing, and recommend activation, retention, improvement, or disengagement actions.
• Coordinate with Product Heads, branches, Credit, Loans Documentation, Marketing, and other teams to support lead handling, account conversion, campaigns, partner tools, and market-intelligence gathering.
• Lead and coach the LC Relations Supervisor, prepare performance reports and recommendations, represent the company in partner engagements, and address or escalate processing, documentation, compliance, or high-risk concerns.
Qualifications
• Bachelor’s degree in Business Administration, Marketing, Management, Finance, or any related field.
• At least five (5) years of relevant experience in sales, business development, partner management, trade relations, dealer management, broker management, or a related function.
• At least two (2) to three (3) years of supervisory or managerial experience handling sales teams, partner networks, referral channels, or external business relationships.
• Experience in financing, lending, banking, auto-related industries, collateral loan products, or financial services is an advantage; experience handling dealer, broker, Loan Consultant, or referral networks is highly preferred.
• Strong knowledge of partner management, sales channel development, lead generation, account referral handling, collateral-based loan processes, and partner performance monitoring.
• Strong relationship-building, business development, sales planning, negotiation, account management, analytical, communication, presentation, coordination, and stakeholder-management skills.