Collection Associate

CREDIT AND COLLECTIONS DEPARTMENT

Job Description

• Calls customers with 1–5 day overdue accounts to negotiate payment plans.
• Verify customer info and outstanding balances using databases.
• Assist payments via GCash, PayMaya, Cebuana, etc.
• Prepare daily collection reports.
• Remind clients of upcoming due dates.
• Perform related tasks as assigned.

Qualifications

• Graduate of any four-year business course.
Knowledge of products and processes.
• Strong communication, listening, and client relationship skills.
• Professional attitude, work ethic, and computer proficiency (Word, Excel, PowerPoint)

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