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L&D Associate - Engagement

HR & ADMIN DEPARTMENT

Job Description

• 1. Employee Engagement Programs Support:

a. Assist in the development and execution of employee engagement programs aimed at boosting morale and productivity.

b. Support the implementation of employee recognition initiatives such as reward systems, employee of the month, and peer-to-peer recognition programs.

c. Coordinate and manage events such as team-building activities, wellness programs, and social gatherings to encourage collaboration and positive relationships among employees.


2. Employee Feedback & Surveys:

a. Help create and distribute employee surveys, pulse checks, and feedback forms to gauge employee sentiment and engagement levels.

b. Collect and analyze survey responses, identifying trends, strengths, and areas for improvement.

c. Assist in preparing reports on employee feedback, summarizing results, and providing actionable insights to the Employee Engagement Officer.

3. Communication & Engagement Initiatives:

a. Help manage internal communication platforms, including newsletters, infographics, and announcements that promote engagement initiatives.

b. Coordinate communications that highlight key events, recognition initiatives, clubs inside the organization, and engagement opportunities to ensure all employees are informed.

c. Support the creation of engaging content that reflects the company’s values, culture, and employee stories.

d. Coordinate with external suppliers, providers, and partners needed in implementing our events, activities, and programs.


4. Event Planning & Coordination:

a. Assist in the planning, coordination, and execution of employee events, such as company celebrations, learning sessions, or volunteer activities.

b. Ensure events run smoothly, from logistics to post-event evaluations, and gather feedback to improve future initiatives.

c. Help with organizing employee appreciation events, town halls, and social mixers that foster a sense of community.


5. Onboarding Support:

a. Provide support to the onboarding process to ensure new employees feel welcomed and engaged from the start.

b. Assist in facilitating new hire orientations, ensuring that new employees are introduced to the company culture and engagement opportunities.

c. Maintain contact with new employees after onboarding to monitor their initial engagement levels and help integrate them into the organization.


6. Data Tracking & Reporting:

a. Maintain records of employee engagement activities, feedback, and recognition efforts.

b. Help track the effectiveness of engagement programs and provide data to support decision-making and strategy adjustments.

c. Assist in preparing and delivering reports to the Employee Engagement Officer, summarizing engagement metrics, program outcomes, and suggestions for improvement.

Qualifications

Educational Requirement: Bachelor’s degree in human resources, Business Administration, Education, or a related field. Certification in Training or Learning and Development is a plus.

Work Experience: 1-2 years of experience in human resources, employee engagement, or similar roles

JOB COMPETENCIES


· Strong communication skills with the ability to engage employees at all levels of the organization.

· Organized and detail-oriented, with the ability to manage multiple tasks and projects simultaneously.

· Basic knowledge of employee engagement best practices and trends.

· Experience with survey platforms, data analysis, and reporting tools.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with internal communication tools.

· Ability to work independently and as part of a team, with a positive attitude and strong customer service orientation

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