Be part of our team!
Head Office
Credit Verifier (4)
• Review and verify loan applicants' documents (income statements, credit reports, collateral). • Conduct background checks and assess applicants' financial stability. • Identify risks in loan applications and raise concerns when necessary. • Collaborate with Sales and Credit Review teams for necessary documentation. • Input verified information into the system, ensuring accurate record-keeping. • Communicate with applicants to request missing documents or clarify information. • Ensure compliance with company policies and regulatory guidelines. • Stay updated on industry trends and suggest process improvements. Qualifications: • Bachelor's degree in Finance, Accounting, Business Administration, or related field. • 1-2 years of experience in credit verification or a related field (fresh graduates may apply). • Strong attention to detail and familiarity with credit reporting systems. • Proficiency in Microsoft Office; familiarity with loan processing systems is a plus. • Knowledge of relevant financial regulations and credit evaluation standards.
Field Collector
• Monitor, track and evaluate customer concerns, issues, and complaints. • Support and guide associates in resolving escalations and ensuring SLA compliance. • Maintain accurate documentation of interactions, issues, and resolutions. • Consolidate and submit operational reports, updates, and insights. • Gather and elevate customer feedback and suggestions for process improvement. • Conduct Care Coaching sessions to reinforce empathy and service quality. Qualifications: • Educational Requirement: High school diploma or vocational certificate (college level preferred). • Experience in field collections • Strong negotiation, communication, and problem-solving skills. • Ability to work independently and manage time efficiently. • Willing to travel frequently within assigned areas. • Motorcycle and valid driver’s license preferred.
Digital Sales Supervisor
• Support digital sales strategy and execution to meet targets. • Manage workload between Digital Sales Associates and Partners for optimal performance. • Assist in coordinating digital sales campaigns and projects. • Guide and mentor the digital sales team, including onboarding new members. • Act as Officer-in-Charge during the Digital Sales Manager's absence. • Track KPIs, provide feedback, and contribute to performance reports. Job Qualifications • Education: College graduate, preferably in Business, Marketing, or related courses. • Experience: At least 2 years of experience in digital sales, online marketing, e-commerce, or BPO, preferably in a supervisory role. • Industry Background: Banking, lending, fintech, or similar industries preferred.
LC Relation Supervisor
• Supervise Trade Relations Associates to meet targets and ensure LC satisfaction. • Provide guidance on loan processing, documentation, and system usage. • Ensure LC activities comply with policies and maintain performance records. • Communicate product updates and collect feedback for service improvements. • Support logistics for LC training and events. • Assist in improving performance and mentoring struggling LCs. • Monitor LC incentives and reward eligibility. Key Qualifications • Educational Requirement: Bachelor’s degree related to the position • Work Experience: 2-3 years of account management
Digital Sales Manager (Institutional)
• Develop and implement digital sales strategies to achieve sales targets. • Manage and mentor the digital sales team • Identify new business opportunities and build strong relationships with clients. • Utilize digital marketing channels, including social media and email marketing to drive sales. • Collaborate with marketing and technical teams to improve digital sales offerings. • Monitor KPIs and performance metrics to ensure continuous improvement in digital sales performance. • Prepare and present reports on digital sales performance to senior management. Qualifications: • Educational Requirement: College Graduate (Business Management Related Courses). • Minimum of 2 years of experience (supervisory role) in digital sales, online marketing, e- commerce, BPO, banking and lending industry.
Marketing Communication Manager
• Develop and implement strategies to acquire, retain clients, and increase revenue. • Manage online and offline marketing campaigns, optimizing performance. • Oversee brand positioning and ensure consistent messaging. • Set KPIs, analyze content performance, and optimize budget allocation. • Lead and mentor the marketing team, supporting recruitment and performance reviews. • Collaborate with internal teams and external partners, presenting results to senior management. Qualifications: • Bachelor’s degree in marketing or related field. • 3+ years of marketing experience, with a focus on client acquisition and retention (financial services or fintech preferred). • Proven leadership and team management skills.
Affiliate Marketing Manager
• Affiliate Recruitment & Onboarding: Identify and recruit high-potential affiliates, providing necessary training and marketing materials. • Campaign & Strategy Development: Design and execute affiliate marketing campaigns to boost lead generation and conversion rates. • Partner Relationship Management: Maintain strong relationships with affiliates, monitor performance, and optimize campaigns based on data insights. • Team Leadership: Lead and mentor the Affiliate Marketing team to achieve performance targets and growth. • Compliance & Reporting: Ensure affiliate activities comply with regulations and company policies. Track performance and provide regular reports. • Market Research: Stay updated on industry trends and competitor activities to improve strategies. Qualifications: • Bachelor’s degree in business management, Marketing, Communications or similar field. • 3-5 years’ experience in affiliate marketing, loan consultant handling, partnerships (experience in financial services or fintech is a plus). • Excellent Communication, negotiations, and relationship building skills. • Proven ability /track record to design and develop strategic marketing campaigns and programs. • Experience working with OFW communities/clients, influencers, or fintech companies is an advantage but not necessarily required. • Willing to go on fieldwork.
Tele Sales Manager
• Tele-Sales Strategy: Develop and execute strategies to meet acquisition, renewal, and retention targets through inbound and outbound calls. • Team Leadership: Lead, coach, and motivate the Tele Sales team, ensuring performance goals are met and providing continuous training. • Performance Monitoring: Track key metrics (call volumes, conversion rates, renewal ratios) and provide regular performance reports. • Collaboration: Coordinate with marketing and other departments to enhance tele-sales campaigns and support lead-generation efforts. • Client Relationship: Manage account renewals and ensure customer satisfaction by providing effective follow-ups and solutions. • Administrative Management: Oversee reporting, process compliance, and handle administrative tasks related to team performance and policy adherence. Qualifications: • Bachelor’s degree in Business Administration, Marketing, Communications, or related field. • Minimum 3–5 years experience in tele-sales, BPO, customer acquisition, or client retention. • Proven experience in team leadership and tele-sales operations. • Experience coordinating with Institutional partners or LCs is highly preferred.
Product Heads
• Build and maintain strong relationships with dealers, brokers, and partners to drive sales. • Monitor dealer and broker performance, providing feedback to align with sales goals. • Develop sales strategies and campaigns to optimize performance. • Negotiate contracts, ensure compliance, and resolve issues. • Collaborate with marketing, legal, finance, and other teams for seamless operations. • Lead asset management and custodianship, ensuring compliance with regulations. • Implement asset recovery strategies and ensure legal compliance. • Develop maintenance schedules, manage repairs, and monitor risks. • Prepare and present performance and asset reports to senior management. Qualifications: • Educational Requirement: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. A Master’s degree or relevant certifications in sales, marketing, or relationship management is a plus. • Experience: At least 5 years of experience in sales, relationship management, or business development, with at least 2 years in a managerial or leadership role, preferably within a dealer and broker network or similar industry.
Dealer and Broker Relations Manager
• Build and maintain strong relationships with dealers, brokers, and partners. • Monitor dealer and broker performance, providing support to meet sales targets. • Collaborate with marketing on campaigns and provide resources for success. • Negotiate contracts, ensure compliance, and resolve disputes. • Stay updated on market trends and provide insights to enhance strategies. • Organize training for dealers and brokers to improve sales performance. • Ensure customer satisfaction by resolving issues and fostering positive relationships. Qualifications: • Educational Requirement: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. A Master’s degree or relevant certifications in sales, marketing, or relationship management is a plus. • Experience: At least 5 years of experience in sales, relationship management, or business development, with at least 2 years in a managerial or leadership role, preferably within a dealer and broker network or similar industry.
HR Associate - Recruitment
• Assist with Candidate Sourcing: Support the recruitment team by sourcing candidates through job boards, social media, and other channels to build a strong talent pipeline • Screen Resumes and Applications: Review resumes and applications to assess candidate qualifications and prepare initial shortlists for recruiters • Schedule Interviews: Coordinate interview schedules with candidates and hiring teams, ensuring a seamless experience for all participants • Conduct Initial Screenings: Conduct phone or video screenings to evaluate candidate fit based on established criteria • Maintain Recruitment Databases: Update and manage records in the Applicant Tracking System (ATS) and other databases, ensuring data accuracy and completeness • Support Employer Branding Efforts: Assist with employer branding initiatives, such as posting on social media and helping organize recruitment events and job fairs • Provide Candidate Updates: Keep candidates informed throughout the recruitment process, ensuring a positive and professional experience from application to offer • Assist with Offer Letters and Onboarding: Prepare offer letters, coordinate pre-employment documentation, and assist in the onboarding process for new hires • Ensure Compliance: Follow legal and company guidelines throughout the recruitment process to maintain fairness and inclusivity Qualifications: Educational Requirement: A bachelor’s degree in human resource management, Business Administration, or a related field. Work Experience: Open to fresh graduates • Knowledge of labor laws and regulations in the Philippines related to compensation and benefits • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Proficiency in Microsoft Office applications, particularly Excel • Ability to work independently and as part of a team • Attention to detail and accuracy • Ability to maintain confidentiality
L&D Associate - Engagement
• 1. Employee Engagement Programs Support: a. Assist in the development and execution of employee engagement programs aimed at boosting morale and productivity. b. Support the implementation of employee recognition initiatives such as reward systems, employee of the month, and peer-to-peer recognition programs. c. Coordinate and manage events such as team-building activities, wellness programs, and social gatherings to encourage collaboration and positive relationships among employees. 2. Employee Feedback & Surveys: a. Help create and distribute employee surveys, pulse checks, and feedback forms to gauge employee sentiment and engagement levels. b. Collect and analyze survey responses, identifying trends, strengths, and areas for improvement. c. Assist in preparing reports on employee feedback, summarizing results, and providing actionable insights to the Employee Engagement Officer. 3. Communication & Engagement Initiatives: a. Help manage internal communication platforms, including newsletters, infographics, and announcements that promote engagement initiatives. b. Coordinate communications that highlight key events, recognition initiatives, clubs inside the organization, and engagement opportunities to ensure all employees are informed. c. Support the creation of engaging content that reflects the company’s values, culture, and employee stories. d. Coordinate with external suppliers, providers, and partners needed in implementing our events, activities, and programs. 4. Event Planning & Coordination: a. Assist in the planning, coordination, and execution of employee events, such as company celebrations, learning sessions, or volunteer activities. b. Ensure events run smoothly, from logistics to post-event evaluations, and gather feedback to improve future initiatives. c. Help with organizing employee appreciation events, town halls, and social mixers that foster a sense of community. 5. Onboarding Support: a. Provide support to the onboarding process to ensure new employees feel welcomed and engaged from the start. b. Assist in facilitating new hire orientations, ensuring that new employees are introduced to the company culture and engagement opportunities. c. Maintain contact with new employees after onboarding to monitor their initial engagement levels and help integrate them into the organization. 6. Data Tracking & Reporting: a. Maintain records of employee engagement activities, feedback, and recognition efforts. b. Help track the effectiveness of engagement programs and provide data to support decision-making and strategy adjustments. c. Assist in preparing and delivering reports to the Employee Engagement Officer, summarizing engagement metrics, program outcomes, and suggestions for improvement. Qualifications: Educational Requirement: Bachelor’s degree in human resources, Business Administration, Education, or a related field. Certification in Training or Learning and Development is a plus. Work Experience: 1-2 years of experience in human resources, employee engagement, or similar roles JOB COMPETENCIES · Strong communication skills with the ability to engage employees at all levels of the organization. · Organized and detail-oriented, with the ability to manage multiple tasks and projects simultaneously. · Basic knowledge of employee engagement best practices and trends. · Experience with survey platforms, data analysis, and reporting tools. · Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with internal communication tools. · Ability to work independently and as part of a team, with a positive attitude and strong customer service orientation
Business Analyst - Operations
• Operations Data Analysis • Balanced Scorecard & KPI Monitoring •Strategic Planning & Forecasting •Process Improvement •Operations Forecasting & Reporting •Market Research & Competitor Analysis •Compliance & Policy Adherence •Collaboration & Stakeholder Engagement Qualifications: •Bachelor’s degree in Business, Finance, Economics, or a related field. •3+ years of experience in a business analyst role in the financial services or lending industry, preferably supporting credit, collections, or sales operations. •Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and CRM systems. •Strong analytical and problem-solving skills, with the ability to derive clear insights from complex data. •Experience with process improvement, forecasting, and KPI tracking for credit, collections, or sales. •Excellent communication skills with the ability to present complex data insights to stakeholders.
Business Analyst - Support
• Operations Data Analysis • Balanced Scorecard & KPI Monitoring •Strategic Planning & Forecasting •Process Improvement •Operations Forecasting & Reporting •Market Research & Competitor Analysis •Compliance & Policy Adherence •Collaboration & Stakeholder Engagement Qualifications: •Bachelor’s degree in Business, Finance, Economics, or a related field. •3+ years of experience in a business analyst role in the financial services or lending industry, preferably supporting credit, collections, or sales operations. •Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and CRM systems. •Strong analytical and problem-solving skills, with the ability to derive clear insights from complex data. •Experience with process improvement, forecasting, and KPI tracking for credit, collections, or sales. •Excellent communication skills with the ability to present complex data insights to stakeholders.
Data Analyst - Support
• Collect, clean, and analyze data from various sources to generate reports • Develop dashboards and data visualization tools to present actionable insights • Monitor key performance indicators (KPIs) and provide regular updates to stakeholders • Collaborate with other departments to identify data requirements and improve data quality • Support the preparation of periodic and ad hoc reports for management • Conduct trend analysis to identify opportunities and risks • Assist in the development and enhancement of data collection and reporting processes • Ensure compliance with data security and confidentiality standards • Perform other related duties and responsibilities as assigned to support the Corporate Planning department's objectives Qualifications: • Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or a related field • Proficiency in data analysis tools such as Excel, SQL, Python, or similar software • Experience with data visualization tools like Tableau, Power BI, or equivalent • Strong analytical and problem-solving skills • Excellent communication skills with the ability to present complex information clearly • Attention to detail and a commitment to data accuracy • Ability to work collaboratively in a team-oriented environment
ESG Associate
• Sustainability Program Support: Assist in the planning, coordination, and implementation of sustainability initiatives to reduce environmental impact and promote social responsibility • Data Collection & Reporting: Gather and analyze data related to ESG metrics, and assist in preparing reports to track progress on key sustainability goals and performance indicators • Compliance & Documentation: Maintain accurate records and ensure compliance with relevant sustainability and environmental regulations, including supporting any necessary audits or assessments • Research & Analysis: Conduct research on industry best practices, emerging trends, and regulatory developments related to ESG and sustainability • Stakeholder Engagement: Collaborate with cross-functional teams to promote awareness of ESG practices and engage employees in sustainability efforts • Continuous Improvement: Provide support in identifying and recommending opportunities for process improvements and enhanced sustainability practices • Departmental Support: Perform other related duties and responsibilities as assigned to support the department's objectives Qualifications: • Bachelor’s degree in Environmental Science, Sustainability, Business, or related field • Basic understanding of ESG principles, sustainability practices, and relevant regulations • Strong analytical skills, with proficiency in Microsoft Excel and data analysis tools • Excellent organizational and communication skills, with an ability to work collaboratively across teams • Detail-oriented and proactive, with a passion for sustainability and social impact
Backend Developer
• Develop, test, and maintain full-stack web applications, ensuring high performance and responsiveness • Build and maintain user-friendly frontend and backend interfaces • Design and implement backend APIs, services, and databases to support application functionality • Integrate third-party APIs and services into web applications • Optimize applications for scalability, performance, and security • Collaborate with designers, product managers, and other developers to deliver end-to-end solutions • Troubleshoot and resolve bugs and technical issues • Maintain and improve code quality through peer reviews, testing, and documentation • Stay up to date with emerging trends and technologies in web development Qualifications: • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience • 4+ years of professional experience in full stack development • Strong Proficiency in React, Tailwind CSS, JavaScript, HTML and CSS • Strong development experience with languages like Microsoft .NET Development (ASP.NET, C#), Python, JavaScript, HTML and CSS • Solid understanding of databases • Experience with RESTful APIs and other API integrations • Proficiency in version control systems like Git and CI/CD pipelines • Knowledge of responsive design and cross-browser compatibility • Excellent problem-solving skills and attention to detail • Strong communication and teamwork skills
Full Stack Developer
• Develop, test, and maintain full-stack web applications, ensuring high performance and responsiveness • Build and maintain user-friendly frontend and backend interfaces • Design and implement backend APIs, services, and databases to support application functionality • Integrate third-party APIs and services into web applications • Optimize applications for scalability, performance, and security • Collaborate with designers, product managers, and other developers to deliver end-to-end solutions • Troubleshoot and resolve bugs and technical issues • Maintain and improve code quality through peer reviews, testing, and documentation • Stay up to date with emerging trends and technologies in web development Qualifications: • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience • 4+ years of professional experience in full stack development • Strong Proficiency in React, Tailwind CSS, JavaScript, HTML and CSS • Strong development experience with languages like Microsoft .NET Development (ASP.NET, C#), Python, JavaScript, HTML and CSS • Solid understanding of databases • Experience with RESTful APIs and other API integrations • Proficiency in version control systems like Git and CI/CD pipelines • Knowledge of responsive design and cross-browser compatibility • Excellent problem-solving skills and attention to detail • Strong communication and teamwork skills
Frontend Developer
• Design, develop, analyze and maintain web applications • Ensure the technical feasibility of UI/UX design •Collaborate with designers and project managers to understand requirements and create user-friendly interfaces. •Write clean, efficient, quality, and well-documented code. •Conduct unit testing and debugging to ensure application quality. •Optimize application performance for speed and scalability. •Stay updated with the latest industry trends and technologies. •Maintain high standards of software quality by following good coding practices and adhering to high-quality development principles Qualifications: •Graduate of Information Technology, Computer Science, Computer Engineering, or any related courses. •Minimum of 1-2 year of relevant experience •Preferably has experience working on a financial institution but not required. Required Skills and Abilities: •Strong Proficiency in React, Tailwind CSS, JavaScript, HTML and CSS •Knowledgeable in creating responsive web design, cross-browser compatibility and web performance optimization •Proficient understanding of code versioning tools, such as Git, Github, SourceTree •Excellent communication skills to effectively interact with team members •Ability to manage multiple projects to work independently and as part of a team •Problem-solving and analytical thinking aptitude •Adaptability to new technologies and trends •Effectively works under pressure and to agreed deadlines and targets.
Customer Service Manager
• Lead and manage a customer service team for high performance and engagement. • Oversee operations, handle inquiries, complaints, and resolve issues promptly. • Identify process improvements to enhance efficiency and satisfaction. • Act as an escalation point for complex issues and track KPIs (response times, CSAT, etc.). • Provide training focused on communication and empathy. • Generate reports and collaborate with departments to resolve concerns. • Ensure compliance with customer service policies and regulations. • Perform other tasks as assigned. Qualifications: - Bachelor's degree in Business Administration, Communications, or a related field (preferred). - Proven experience (3+ years) in customer service or customer care management, preferably in a leadership role. - Strong leadership skills with a focus on team building, motivation, and performance management. - Exceptional communication and interpersonal skills
Audit Associate
• An Internal Audit Associate is responsible for supporting the internal audit function by evaluating and assessing the effectiveness and efficiency of the internal controls, risk management processes and governance, procedures, aiming to add value and improve the company’s operations. Key Responsibilities: • Demonstrates a high level of professionalism in dealing with confidential information and sensitive issues. • Exercise due professional care and maintain integrity and objectivity in carrying out audit assignments. • Conduct audits, review financial records, identify areas for improvement, prepare audit reports, and collaborate with management to implement corrective actions and strengthen controls. • Monitor and track the progress of audit recommendations to ensure timely resolution. • Ensure compliance with company policies, regulations and industry standards. • Performs other related functions that may be assigned from time to time. Qualifications: With a Bachelor's Degree in Accounting/Internal Auditing or any business - related course. With at least 2 years of experience in internal audit, operations, compliance or control reviews, preferably gained from financing institution, bank or auditing firm. Requires high attention to detail, excellent analytical skills, sound independent judgment and problem-solving skills, and the ability to assess compliance with regulatory standards and internal policies. Has the ability to maintain records, prepare audit reports and correspondence related to the work. Has excellent communication skills (verbal and written). Proficient in MS Office (MS Word, Excel, PPT, etc.) Must be willing to work in Ortigas, Pasig City and amenable to do fieldwork
Documentations Associate (3)
• Organize and secure documents; ensure compliance. • Draft reports, memos, and correspondence. • Support training, monitor performance, and assist with sales goals. • Collaborate on marketing and streamline processes. • Manage assets, ensure compliance, and develop custodianship policies. • Negotiate contracts and resolve issues. • Handle asset recovery, ensuring compliance. • Implement maintenance schedules and report on safety compliance. Qualifications: - Educational Requirement: Bachelor’s degree in Business Administration, Information Management, or a related field. - Experience: At least 1-2 years of experience in document management, office administration, or similar roles.
Internal Audit Associate (2)
• Demonstrates a high level of professionalism in dealing with confidential information and sensitive issues. • Exercise due professional care and maintain integrity and objectivity in carrying out audit assignments. • Conduct audits, review financial records, identify areas for improvement, prepare audit reports, and collaborate with management to implement corrective actions and strengthen controls. • Monitor and track the progress of audit recommendations to ensure timely resolution. • Ensure compliance with company policies, regulations and industry standards. • Performs other related functions that may be assigned from time to time. Qualifications: - With a Bachelor's Degree in Accounting/Internal Auditing or any business - related course. - With at least 2 years of experience in internal audit, operations, compliance or control reviews, preferably gained from financing institution, bank or auditing firm.