Be part of our team!
Head Office
Loans Processor
• Discuss and confirms the approved loan amount, terms, interest rates, loan charges and other loan details with the clients. • Secure the completeness and authenticity of the requirements needed prior to releasing. • Encodes and tags the releases into the system. • Prepares and guides the clients with documents for sign that includes loan contracts and disclosures. • In charge of releasing the loan proceeds to clients for check disbursement. • Monitors the flow of the petty cash fund. Qualifications: • Bachelor's Degree in finance, business, or a related field. (Fresh graduates are welcome to apply) • Familiarity with Microsoft Office (Excel, Word, etc.) • Strong written and verbal communication. • Ability to thoroughly review documents for accuracy and completeness. • Ability to explain loan terms, conditions, and processes clearly.
Credit Review Associate (7)
• Reviews and validates the completeness and authenticity of loan applications, CAM, and loan documents. • Conducts borrower, co-borrower/co-maker, character reference, trade, bank, employment, and credit verification. • Verifies borrower’s payment history with other financing institutions. • Prepares reports on discrepancies found between submitted CAM details and verification results. • Prepares reports on discrepancies found between submitted CAM details and verification results. • Endorses validated reports/CAM to the Credit Review Supervisor for checking and review. • Coordinates with the Branch or Marketing Department regarding account status and lacking requirements. • Follows up with clients with “hold account” status for pending documents or requirements. • Performs other related functions as may be assigned from time to time. Qualifications: • Graduate of any four-year business course. • Preferably with at least six (6) months related experience in loan/credit review •Has good customer-service skills and good communication skills •Has excellent attention to details as the job requires thorough checking and review of information and accuracy of data •With high sense of responsibility, accountability and integrity •Computer proficient •Willing to train in Ortigas Pasig for two (2) weeks.
Collection Associate
• Calls customers with 1–5 day overdue accounts to negotiate payment plans. • Verify customer info and outstanding balances using databases. • Assist payments via GCash, PayMaya, Cebuana, etc. • Prepare daily collection reports. • Remind clients of upcoming due dates. • Perform related tasks as assigned. Qualifications: • Graduate of any four-year business course. Knowledge of products and processes. • Strong communication, listening, and client relationship skills. • Professional attitude, work ethic, and computer proficiency (Word, Excel, PowerPoint)
Tele Sales Manager
• Tele-Sales Strategy: Develop and execute strategies to meet acquisition, renewal, and retention targets through inbound and outbound calls. • Team Leadership: Lead, coach, and motivate the Tele Sales team, ensuring performance goals are met and providing continuous training. • Performance Monitoring: Track key metrics (call volumes, conversion rates, renewal ratios) and provide regular performance reports. • Collaboration: Coordinate with marketing and other departments to enhance tele-sales campaigns and support lead-generation efforts. • Client Relationship: Manage account renewals and ensure customer satisfaction by providing effective follow-ups and solutions. • Administrative Management: Oversee reporting, process compliance, and handle administrative tasks related to team performance and policy adherence. Qualifications: • Bachelor’s degree in Business Administration, Marketing, Communications, or related field. • Minimum 3–5 years experience in tele-sales, BPO, customer acquisition, or client retention. • Proven experience in team leadership and tele-sales operations. • Experience coordinating with Institutional partners or LCs is highly preferred.
LC Relations Manager - Collateral
• Strategic Leadership • Collaborations and Oversight • Performance Management & Reporting •Team Leadership & Development Key Qualifications • Bachelor’s degree in Business, Marketing, or a related field (Master’s degree preferred). • Minimum of 3 years of experience in sales channel management, trade relations, or business development. Proven experience in managing large consultant or agent networks. Strong leadership, planning, and stakeholder management skills. Data-driven mindset with strong analytical and decision-making capabilities.
LC Relation Supervisor - Non Collateral
• Relationship Management • Operational Support and Monitoring • Communication and Coordination • Performance Improvement Support • Performs any other tasks that may be assigned from time to time Key Qualifications • Educational Requirement: Bachelor’s degree related to the position • Work Experience: 2-3 years of account management • Management/ Leadership: Proven ability to lead and supervise teams in the financial industry, providing guidance, support, and feedback to support high performance. • Skilled in motivating team members, resolving conflicts, and fostering collaboration to achieve organizational goals. •Functional: Process-oriented, Organized, strategic decision-making skills.
Marketing Head
• Develop and execute strategic marketing plans and campaigns to meet business objectives. • Lead, mentor, and manage Marketing and Creative teams. • Conduct market research to inform strategies and support sales. • Build and maintain relationships with clients, loan consultants, and stakeholders. • Collaborate with internal teams to align strategies with business goals. • Represent the company at industry events and networking opportunities. • Perform other tasks as assigned. Qualifications: • Bachelor’s degree in Marketing, Business Administration, Advertising, or related field. • 5+ years in marketing leadership, preferably in financial services. • Strong understanding of financial products, markets, and industry regulations. • Excellent leadership, communication, and interpersonal skills. • Skilled in marketing strategy, campaign execution, and data-driven decision-making. • Proficient in marketing automation tools and up-to-date with industry trends. • Able to lead teams in a fast-paced, dynamic environment.
OPS Training Supervisor
• Training Execution and Program Leadership • Administration and Logistics Management • Data Management, Reporting, and Analysis • Stakeholder Management and Continuous Improvement Qualifications: • Bachelor’s degree in HR, Business Administration, Education, or related field. • Training/L&D certification preferred. • 1–2 years in Sales, Marketing, or Branch Operations, with exposure to training, facilitation, or team supervision preferred. • Strong understanding of Sales and LC Relations operational strategies. •Ability to lead technical training programs and supervise trainers. •Strong communication, facilitation, and presentation skills. •Experience with LMS and eLearning platforms (optional). • Analytical thinking and ability to translate data into actionable insights. • Strong problem-solving, project management, and organizational skills.
Operations Development Associate
• Training Execution and Program Support • Administration and Logistics Management • Data Management and Reporting Qualifications: • Educational Requirement: Bachelor’s degree in human resources, Business Administration, Education, or a related field. Certification in Training or Learning and Development is a plus. • Work Experience: At least 1 years of experience in Sales / Branch Operations • Strong understanding of Sales / Branch Operation strategies and best practices. • Strong communication, presentation, and facilitation skills. • Ability to build relationships and collaborate with employees, managers, and senior leadership. • Strong problem-solving, project management, and organizational skills.
HR Associate - Recruitment
• Assist with Candidate Sourcing: Support the recruitment team by sourcing candidates through job boards, social media, and other channels to build a strong talent pipeline • Screen Resumes and Applications: Review resumes and applications to assess candidate qualifications and prepare initial shortlists for recruiters • Schedule Interviews: Coordinate interview schedules with candidates and hiring teams, ensuring a seamless experience for all participants • Conduct Initial Screenings: Conduct phone or video screenings to evaluate candidate fit based on established criteria • Maintain Recruitment Databases: Update and manage records in the Applicant Tracking System (ATS) and other databases, ensuring data accuracy and completeness • Support Employer Branding Efforts: Assist with employer branding initiatives, such as posting on social media and helping organize recruitment events and job fairs • Provide Candidate Updates: Keep candidates informed throughout the recruitment process, ensuring a positive and professional experience from application to offer • Assist with Offer Letters and Onboarding: Prepare offer letters, coordinate pre-employment documentation, and assist in the onboarding process for new hires • Ensure Compliance: Follow legal and company guidelines throughout the recruitment process to maintain fairness and inclusivity Qualifications: Educational Requirement: A bachelor’s degree in human resource management, Business Administration, or a related field. Work Experience: Open to fresh graduates • Knowledge of labor laws and regulations in the Philippines related to compensation and benefits • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Proficiency in Microsoft Office applications, particularly Excel • Ability to work independently and as part of a team • Attention to detail and accuracy • Ability to maintain confidentiality
L&D Associate - Engagement
• 1. Employee Engagement Programs Support: a. Assist in the development and execution of employee engagement programs aimed at boosting morale and productivity. b. Support the implementation of employee recognition initiatives such as reward systems, employee of the month, and peer-to-peer recognition programs. c. Coordinate and manage events such as team-building activities, wellness programs, and social gatherings to encourage collaboration and positive relationships among employees. 2. Employee Feedback & Surveys: a. Help create and distribute employee surveys, pulse checks, and feedback forms to gauge employee sentiment and engagement levels. b. Collect and analyze survey responses, identifying trends, strengths, and areas for improvement. c. Assist in preparing reports on employee feedback, summarizing results, and providing actionable insights to the Employee Engagement Officer. 3. Communication & Engagement Initiatives: a. Help manage internal communication platforms, including newsletters, infographics, and announcements that promote engagement initiatives. b. Coordinate communications that highlight key events, recognition initiatives, clubs inside the organization, and engagement opportunities to ensure all employees are informed. c. Support the creation of engaging content that reflects the company’s values, culture, and employee stories. d. Coordinate with external suppliers, providers, and partners needed in implementing our events, activities, and programs. 4. Event Planning & Coordination: a. Assist in the planning, coordination, and execution of employee events, such as company celebrations, learning sessions, or volunteer activities. b. Ensure events run smoothly, from logistics to post-event evaluations, and gather feedback to improve future initiatives. c. Help with organizing employee appreciation events, town halls, and social mixers that foster a sense of community. 5. Onboarding Support: a. Provide support to the onboarding process to ensure new employees feel welcomed and engaged from the start. b. Assist in facilitating new hire orientations, ensuring that new employees are introduced to the company culture and engagement opportunities. c. Maintain contact with new employees after onboarding to monitor their initial engagement levels and help integrate them into the organization. 6. Data Tracking & Reporting: a. Maintain records of employee engagement activities, feedback, and recognition efforts. b. Help track the effectiveness of engagement programs and provide data to support decision-making and strategy adjustments. c. Assist in preparing and delivering reports to the Employee Engagement Officer, summarizing engagement metrics, program outcomes, and suggestions for improvement. Qualifications: Educational Requirement: Bachelor’s degree in human resources, Business Administration, Education, or a related field. Certification in Training or Learning and Development is a plus. Work Experience: 1-2 years of experience in human resources, employee engagement, or similar roles JOB COMPETENCIES · Strong communication skills with the ability to engage employees at all levels of the organization. · Organized and detail-oriented, with the ability to manage multiple tasks and projects simultaneously. · Basic knowledge of employee engagement best practices and trends. · Experience with survey platforms, data analysis, and reporting tools. · Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with internal communication tools. · Ability to work independently and as part of a team, with a positive attitude and strong customer service orientation
Backend Developer
• Develop, test, and maintain full-stack web applications, ensuring high performance and responsiveness • Build and maintain user-friendly frontend and backend interfaces • Design and implement backend APIs, services, and databases to support application functionality • Integrate third-party APIs and services into web applications • Optimize applications for scalability, performance, and security • Collaborate with designers, product managers, and other developers to deliver end-to-end solutions • Troubleshoot and resolve bugs and technical issues • Maintain and improve code quality through peer reviews, testing, and documentation • Stay up to date with emerging trends and technologies in web development Qualifications: • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience • 4+ years of professional experience in full stack development • Strong Proficiency in React, Tailwind CSS, JavaScript, HTML and CSS • Strong development experience with languages like Microsoft .NET Development (ASP.NET, C#), Python, JavaScript, HTML and CSS • Solid understanding of databases • Experience with RESTful APIs and other API integrations • Proficiency in version control systems like Git and CI/CD pipelines • Knowledge of responsive design and cross-browser compatibility • Excellent problem-solving skills and attention to detail • Strong communication and teamwork skills
Full Stack Developer
• Develop, test, and maintain full-stack web applications, ensuring high performance and responsiveness • Build and maintain user-friendly frontend and backend interfaces • Design and implement backend APIs, services, and databases to support application functionality • Integrate third-party APIs and services into web applications • Optimize applications for scalability, performance, and security • Collaborate with designers, product managers, and other developers to deliver end-to-end solutions • Troubleshoot and resolve bugs and technical issues • Maintain and improve code quality through peer reviews, testing, and documentation • Stay up to date with emerging trends and technologies in web development Qualifications: • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience • 4+ years of professional experience in full stack development • Strong Proficiency in React, Tailwind CSS, JavaScript, HTML and CSS • Strong development experience with languages like Microsoft .NET Development (ASP.NET, C#), Python, JavaScript, HTML and CSS • Solid understanding of databases • Experience with RESTful APIs and other API integrations • Proficiency in version control systems like Git and CI/CD pipelines • Knowledge of responsive design and cross-browser compatibility • Excellent problem-solving skills and attention to detail • Strong communication and teamwork skills
Frontend Developer
• Design, develop, analyze and maintain web applications • Ensure the technical feasibility of UI/UX design •Collaborate with designers and project managers to understand requirements and create user-friendly interfaces. •Write clean, efficient, quality, and well-documented code. •Conduct unit testing and debugging to ensure application quality. •Optimize application performance for speed and scalability. •Stay updated with the latest industry trends and technologies. •Maintain high standards of software quality by following good coding practices and adhering to high-quality development principles Qualifications: •Graduate of Information Technology, Computer Science, Computer Engineering, or any related courses. •Minimum of 1-2 year of relevant experience •Preferably has experience working on a financial institution but not required. Required Skills and Abilities: •Strong Proficiency in React, Tailwind CSS, JavaScript, HTML and CSS •Knowledgeable in creating responsive web design, cross-browser compatibility and web performance optimization •Proficient understanding of code versioning tools, such as Git, Github, SourceTree •Excellent communication skills to effectively interact with team members •Ability to manage multiple projects to work independently and as part of a team •Problem-solving and analytical thinking aptitude •Adaptability to new technologies and trends •Effectively works under pressure and to agreed deadlines and targets.
Customer Service Manager
• Lead and manage a customer service team for high performance and engagement. • Oversee operations, handle inquiries, complaints, and resolve issues promptly. • Identify process improvements to enhance efficiency and satisfaction. • Act as an escalation point for complex issues and track KPIs (response times, CSAT, etc.). • Provide training focused on communication and empathy. • Generate reports and collaborate with departments to resolve concerns. • Ensure compliance with customer service policies and regulations. • Perform other tasks as assigned. Qualifications: - Bachelor's degree in Business Administration, Communications, or a related field (preferred). - Proven experience (3+ years) in customer service or customer care management, preferably in a leadership role. - Strong leadership skills with a focus on team building, motivation, and performance management. - Exceptional communication and interpersonal skills
Audit Associate
• An Internal Audit Associate is responsible for supporting the internal audit function by evaluating and assessing the effectiveness and efficiency of the internal controls, risk management processes and governance, procedures, aiming to add value and improve the company’s operations. Key Responsibilities: • Demonstrates a high level of professionalism in dealing with confidential information and sensitive issues. • Exercise due professional care and maintain integrity and objectivity in carrying out audit assignments. • Conduct audits, review financial records, identify areas for improvement, prepare audit reports, and collaborate with management to implement corrective actions and strengthen controls. • Monitor and track the progress of audit recommendations to ensure timely resolution. • Ensure compliance with company policies, regulations and industry standards. • Performs other related functions that may be assigned from time to time. Qualifications: With a Bachelor's Degree in Accounting/Internal Auditing or any business - related course. With at least 2 years of experience in internal audit, operations, compliance or control reviews, preferably gained from financing institution, bank or auditing firm. Requires high attention to detail, excellent analytical skills, sound independent judgment and problem-solving skills, and the ability to assess compliance with regulatory standards and internal policies. Has the ability to maintain records, prepare audit reports and correspondence related to the work. Has excellent communication skills (verbal and written). Proficient in MS Office (MS Word, Excel, PPT, etc.) Must be willing to work in Ortigas, Pasig City and amenable to do fieldwork
General Accounting Associate
• Prepare and monitor bank reconciliation reports, ensuring discrepancies, outstanding checks, unposted transactions, and bank charges are properly tracked and resolved. • Verify payments and receipts, investigate posting errors or duplicate transactions, and coordinate necessary adjustments. • Validate client accounts to confirm full settlement before issuing Certificates of Full Payment, including applicable rebates or discounts. • Coordinate with Treasury, Customer Service, Collections, and external partners to verify balances, payment history, and collection-related concerns. • Compute collection fees and agency incentives based on approved contracts, policies, and performance data. • Maintain organized records of reconciliations, validations, payment confirmations, and issued certificates for audit and compliance purposes. • Prepare reports and provide month-end support to ensure accurate financial records and timely updates to management. • Support supervisors and accounting heads in financial documentation, reporting, and process improvement initiatives. Qualifications: • Bachelor’s degree in accountancy, Management Accounting, or other related finance fields. • 1-2 years of experience in general accounting and bank reconciliation. • Basic to intermediate knowledge of accounting and bank reconciliation principles. •Proficiency in Microsoft Excel • Excellent attention to detail and organizational skills to manage large volumes of financial records. Familiarity with banking processes, collection procedures, and document verification standards.
Internal Audit Associate
• Demonstrates a high level of professionalism in dealing with confidential information and sensitive issues. • Exercise due professional care and maintain integrity and objectivity in carrying out audit assignments. • Conduct audits, review financial records, identify areas for improvement, prepare audit reports, and collaborate with management to implement corrective actions and strengthen controls. • Monitor and track the progress of audit recommendations to ensure timely resolution. • Ensure compliance with company policies, regulations and industry standards. • Performs other related functions that may be assigned from time to time. Qualifications: - With a Bachelor's Degree in Accounting/Internal Auditing or any business - related course. - With at least 2 years of experience in internal audit, operations, compliance or control reviews, preferably gained from financing institution, bank or auditing firm.